Notre Dame FCU utilizes one of the most advanced fraud protection systems today. It protects you and your credit union, by helping to identify credit card fraud quickly to prevent fraudulent activity 24 hours a day, 7 days a week on your credit card account. When you use your credit card, the fraud protection system analyzes the transaction and determines the action to take. If there are any questions, your transaction is routed to the Fraud Protection Center where it is reviewed to determine the appropriate course of action. For instance, you might be contacted by phone by one of our fraud specialists between the hours of 8 a.m. and 8 p.m. in your time zone.

You may be asked to verify your phone number, last 4 digits of your card number and the most recent activity on your account, however you will never be asked to provide the full card number or expiration date. If you are planning to travel, we encourage you to update your contact information, including your cell phone number, so that we may reach you to avoid the inconvenience of a block being placed due to unusual activity if you cannot be reached. This can be done by contacting the credit union directly or going online to e-Customer Service to update your personal information.

APR is Annual Percentage Rate. Introductory rate of 0%APR is available for the first six (6) months. After the first six (6) months, the APR will return to the standard rate of 12.9%APR or 14.92%APR. Balance transfer rate of 0%APR is valid for six months. After six months, rate will revert to 7.9%APR until transferred balance is paid off. Valid on balance transfers from another financial institution's credit card. Accounts one payment late will revert back to the standard rate. 1% cash back is paid out annually in January and is not applicable for cash advances or balance transfers. Not valid on delinquent, over limit, or closed accounts.